TERMS AND CONDITIONS
This agreement between the website
https://meshnbag.com/, hereinafter referred to as the "Website," and the user of the website services, hereinafter referred to as the "Buyer," defines the conditions for purchasing goods through the website
https://meshnbag.com/.
1. GENERAL PROVISIONS
1.1. IP Mesh (hereinafter referred to as the "Seller") publishes this contract of sale, which is a public offer (proposal) to individuals and legal entities in accordance with Article 447 of the Civil Code of the Republic of Kazakhstan (hereinafter - the CC RK).
1.2. This public offer (hereinafter referred to as the "Offer") determines all essential conditions of the contract between IP Mesh and the person who accepted the Offer.
1.3. This agreement is concluded between the Buyer and the Website at the time of placing an order.
1.4. The Offer can be accepted by any individual or legal entity within the territory of the Republic of Kazakhstan intending to purchase goods offered/provided by IP Mesh through the website
https://meshnbag.com/.
1.5. The Buyer unconditionally accepts all the conditions contained in the offer in full (i.e., in their entirety and without exceptions).
1.6. By accepting the terms of this agreement (i.e., the public offer of the website), the individual or legal entity accepting the offer becomes the Buyer.
1.7. Acceptance is the receipt by the Seller of a message about the intention of an individual or legal entity to purchase goods on the terms offered by the Seller on the website.
1.8. The Offer, all its appendices, as well as all additional information about goods/services of IP Mesh, are published on the website
https://meshnbag.com/.
2. WEBSITE STATUS
2.1. The website is the property of IP Mesh and is intended for organizing the remote sale of goods through the internet.
2.2. Transactions of the website are governed by the contract of sale (see below) on the terms of the public offer posted at
https://meshnbag.com/. By accepting the offer (i.e., paying for the order placed on the website), the Buyer acquires the goods under the terms of the Sale and Purchase Agreement.
2.3. The website is not responsible for the content and accuracy of the information provided by the Buyer when placing an order.
3. BUYER'S STATUS
3.1. The Buyer is responsible for the accuracy of the information provided when placing an order and its freedom from third-party claims.
3.2. The Buyer confirms their agreement with the terms set by this Agreement by checking the box "I have read the terms of the Agreement in full, understand all its conditions, and agree to all the terms of the Agreement" when placing an order.
3.3. The information provided by the Buyer is confidential. By providing personal data, registering on the website, or filling out an application, the Buyer, through their actions, gives consent to the processing of their personal data for the purpose of executing the user agreement. The website uses the Buyer's information solely for the functioning of the website (sending notifications to the Buyer about order fulfillment, etc.) and in cases specified in this Agreement-Offer.
4. SUBJECT OF THE OFFER
4.1. The Seller, based on the Buyer's orders, sells goods to the Buyer in accordance with the conditions and prices specified on the website.
4.2. The Buyer has the right to pick up the purchased goods at the address indicated on the website or arrange delivery to their address.
4.3. The relationship between the Buyer and the Seller is governed by the provisions of the Civil Code of the Republic of Kazakhstan, the Law of the Republic of Kazakhstan "On Consumer Rights Protection," as well as other regulatory legal acts adopted in accordance with them.
4.4. An individual or legal entity is considered to have accepted all the terms of the offer (accepted the offer) and its appendices in full and without exceptions from the moment the Seller receives a message about the Buyer's intention to purchase goods on the terms offered by the Seller on the website. Upon accepting the offer, an individual or legal entity is considered to have entered into a purchase and sale agreement with the Seller and acquires the status of the Buyer.
5. PROCEDURE FOR CONCLUDING A SALE AND PURCHASE AGREEMENT
5.1. The Buyer can place an order independently on the website or through a manager using the phone numbers specified on the site, on the terms of the Sale and Purchase Agreement (public offer of the website).
5.2. When placing an order on the website, the Buyer must provide the following information:
- Full name (for individuals), full name, BIN (for legal entities) of the Buyer of the goods;
- Contact phone and email of the Buyer of the goods.
5.3. The Buyer's expression of will is carried out by entering the corresponding data into the order form on the website or by submitting an application through the website manager or via email (e-mail).
5.4. The website does not edit the Buyer's information.
6. PRODUCT INFORMATION
6.1. The product is presented on the website.
6.2. All informational materials regarding the product, presented on the website, provide a comprehensive list of the properties and characteristics of the product. In case the Buyer has additional questions about the product, the Buyer must contact the Seller by the phone numbers specified on the website before placing an order.
6.3. Upon the Buyer's request, the website manager must provide (by phone or through email, messengers) additional information necessary and sufficient, from the Buyer's point of view, to make a decision about purchasing the product.
7. PROCEDURE FOR PURCHASING THE PRODUCT
7.1. The Buyer has the right to place an order for any product presented on the website.
7.2. The order can be placed by the Buyer using the phone numbers specified on the site, through social networks, or independently on the website.
7.3. After placing the order, the Seller confirms the Buyer's order by sending information confirming the acceptance of the order to the Buyer's email, indicating the name, price of the selected product, and the total order amount. Alternatively, the website manager contacts the Buyer by phone.
7.4. In case it is impossible to provide the product, the website manager must notify the Buyer of this (by phone or through email).
7.5. If the ordered product cannot be delivered or fulfilled, the Buyer has the right to replace it with another product or cancel the order.
8. PRODUCT COST
8.1. The cost of the product on the website is indicated in the currency of the Republic of Kazakhstan (tenge).
8.2. The cost of the product on the website may be unilaterally changed by the website, and in this case, the cost of the product ordered and paid for by the Buyer remains unchanged.
9. PAYMENT FOR THE PRODUCT
9.1. Methods and procedures for paying for the product are specified on the website. If necessary, the payment terms and conditions for the ordered product are negotiated between the Buyer and the website manager.
9.2. The Buyer's payment for the product can be made on the website through secure online payment via the payment system. Partial payment is not provided.
9.3. The Buyer pays for the order using any method selected on the website.
9.4. Settlements between the Parties when paying for the order are made in the currency of the Republic of Kazakhstan (tenge).
10. PRODUCT RETURNS
10.1. The Buyer has the right to refuse the product and initiate a return in accordance with the conditions specified in the Law of the Republic of Kazakhstan "On Consumer Rights Protection."
10.2. In the event of the Buyer's refusal of the product, the Seller refunds the Buyer the amount, minus the expenses incurred by the Seller.
10.3. The Seller returns the monetary funds to the Buyer in a non-cash manner to the specified bank account of the Buyer. The Seller's obligation to refund the cost of the product is considered fulfilled from the moment the corresponding funds are debited from the Seller's bank account.
11. CONFIDENTIALITY AND PERSONAL INFORMATION PROTECTION
11.1. Provision of information by the Buyer:
a. When registering, working on the website, and contacting customer support, the Buyer provides the following information: email address, mobile phone number.
11.2. By providing personal data on the website, the Buyer agrees to their collection, processing, and use by the Seller, including for the purpose of promoting the Seller's products and services, as well as for other purposes not contrary to the legislation of the Republic of Kazakhstan.
a. If the Buyer does not want his personal data to be processed, he must contact the Seller's Customer Service. In this case, all information received from the Buyer is deleted from the Seller's customer database.
11.3. Use of information provided by the Buyer and obtained by the Seller. Information storage period.
a. The Seller uses information:
– to register the Buyer on the website;
– to fulfill its obligations to the Buyer; for the assessment and analysis of the website's operation;
– to determine the winner in promotions held by the Seller;
– for the analysis of the purchase history with subsequent segmentation of individual offers.
b. The Seller has the right to send the Buyer advertising and informational messages.
c. The storage period of personal data is 5 (five) years, except as provided in clause 11.2. subclause (a) of this Agreement-Offer.
11.4. Disclosure of information received by the Seller:
a. The Seller undertakes not to disclose the information received from the Buyer. It is not considered a violation for the Seller to provide information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the Buyer.
b. It is not considered a violation to disclose information in accordance with reasonable and applicable legal requirements.
11.5. The Seller has the right to use "cookies" technology. "Cookies" do not contain confidential information and are not transmitted to third parties.
11.6. The Seller receives information about the visitor's IP address. This information is not used to identify the visitor/Buyer.
11.7. The Seller is not responsible for the information provided by the Buyer on the website in publicly accessible forms.
11.8. The Seller is not responsible for the losses that the Buyer may incur as a result of his login and password becoming known to a third party.
11.9. In case the Seller has suspicions regarding the use of the Buyer's account by a third party or malicious software, the Seller has the right to unilaterally change the Buyer's password.
12. LIABILITY OF THE PARTIES
12.1. The Parties are responsible in accordance with the legislation of the Republic of Kazakhstan.
13. OTHER TERMS
13.1. The relationship between the Buyer and the Seller is governed by the legislation of the Republic of Kazakhstan.
13.2. If necessary, the Seller and the Buyer have the right to formalize a purchase and sale agreement at any time in the form of a written bilateral agreement that does not contradict the provisions of this offer.
13.3. In case of questions and claims from the Buyer, he must contact the phone numbers specified on the website.
13.4. This Offer comes into effect from the date of its acceptance by the Buyer and is valid until the complete fulfillment of obligations by the Parties.
13.5. All disputes and disagreements arising in the performance of obligations by the Parties under this Offer are resolved through negotiations.
13.6. Any disputes and/or disagreements arising from this Offer or in connection with it are subject to final settlement in the permanent International Arbitration of the Eurasian Economic Space in accordance with the current Regulations. The Arbitration panel will consist of one arbitrator appointed by the Arbitration's Determination. The venue of the arbitration: in Almaty city, in the main hearing room of the specified Arbitration. The language of the arbitration is determined to be the Russian language. This Offer is governed by the norms of substantive law of the Republic of Kazakhstan. The Regulations of the mentioned Arbitration can be reviewed on the website
www.euroarbitration.org in the "Regulations" section. The applicable substantive and procedural law is the law of the Republic of Kazakhstan.
13.7. The website reserves the right to expand and reduce the product offering on the site, regulate access to the purchase of any products, as well as suspend or terminate the sale of any products at its own discretion.